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Ultimate customer service customer service essentials for loyal customers Cover Image CD Audiobook

Ultimate customer service [sound recording] : customer service essentials for loyal customers / Made for Success.

Hyken, Shep. (narrator). Sanborn, Mark. (narrator). Ziglar, Zig. (narrator). Blackstone Audio, Inc. (Added Author). Made For Success, Inc. (Added Author).

Summary:

Utilizing the extraordinary practices found at Starbucks, Nordstrom's, and the Ritz Carlton, Made for Success presents the quintessential guide to customer service improvement.

Record details

  • ISBN: 1441783105
  • ISBN: 9781441783103
  • Physical Description: 11 sound discs (approximately 14.2 hr.) : digital ; 4 3/4 in. + 1 DVD and 1 PDF CD.
  • Edition: Unabridged.
  • Publisher: [Ashland, OR] : Blackstone Audio, [2011]

Content descriptions

General Note:
"Tracks Every 3 Minutes for Easy Bookmarking"--Container.
Compact discs.
Duration: 14:12:00.
Title from web page.
Creation/Production Credits Note:
Produced by Made for Success, Inc.
Participant or Performer Note:
Featuring Mark Sanborn, Shep Hyken, and Zig Ziglar.

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Subject:
Customer services.
Genre:
Audiobooks.

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MARC Record

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24500. ‡aUltimate customer service ‡h[sound recording] : ‡bcustomer service essentials for loyal customers / ‡cMade for Success.
250 . ‡aUnabridged.
264 1. ‡a[Ashland, OR] : ‡bBlackstone Audio, ‡c[2011]
300 . ‡a11 sound discs (approximately 14.2 hr.) : ‡bdigital ; ‡c4 3/4 in. + ‡e1 DVD and 1 PDF CD.
336 . ‡aspoken word ‡bspw ‡2rdacontent
337 . ‡aaudio ‡bs ‡2rdamedia
338 . ‡aaudio disc ‡bsd ‡2rdacarrier
4901 . ‡aMade for Success collection
500 . ‡a"Tracks Every 3 Minutes for Easy Bookmarking"--Container.
500 . ‡aCompact discs.
500 . ‡aDuration: 14:12:00.
500 . ‡aTitle from web page.
508 . ‡aProduced by Made for Success, Inc.
5110 . ‡aFeaturing Mark Sanborn, Shep Hyken, and Zig Ziglar.
520 . ‡aUtilizing the extraordinary practices found at Starbucks, Nordstrom's, and the Ritz Carlton, Made for Success presents the quintessential guide to customer service improvement.
650 0. ‡aCustomer services. ‡0(CARDINAL)235639
655 0. ‡aAudiobooks. ‡0(CARDINAL)340145
7001 . ‡aHyken, Shep. ‡enarrator ‡0(CARDINAL)382084
7001 . ‡aSanborn, Mark. ‡enarrator ‡0(CARDINAL)757480
7001 . ‡aZiglar, Zig. ‡enarrator ‡0(CARDINAL)165078
7102 . ‡aBlackstone Audio, Inc. ‡0(CARDINAL)346395
7102 . ‡aMade For Success, Inc.
830 0. ‡aMade for Success collection.
901 . ‡a12516353 ‡bUnknown ‡c12516353 ‡tbiblio