Powerful phrases for dealing with workplace conflict : what to say next to de-stress the workday, build collaboration, and calm difficult customers / Karin Hurt & David Dye.
"The essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work." -- Goodreads.
Record details
- ISBN: 140024627X
- ISBN: 9781400246274
- Physical Description: xiv, 252 pages : illustrations ; 21 cm
- Publisher: New York : Harpercollins Leadership, [2024]
- Copyright: ©2024
Content descriptions
- Bibliography, etc. Note:
- Includes bibliographical references (pages 243-245) and index.
- Formatted Contents Note:
- The new world of work: workplace conflict according to the research -- Getting started: practical approaches for every workplace conflict -- Rising above: tackling tricky workplace situations -- Managing up when you're feeling down: how to deal with conflict with your boss -- Communicating with difficult people: the art of wooing the weary and winning the whiny.
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Available copies
- 3 of 3 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at Onslow County Public Library.
Holds
- 0 current holds with 3 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Jacksonville Main Library | 658.405 HUR (Text) | 36015000489571 | Adult Nonfiction | Available | - |
Accessibility Features
| LDR | 01989cam a2200373 i 4500 | ||
|---|---|---|---|
| 001 | 14361743 | ||
| 003 | CARDINAL | ||
| 005 | 20240603121855.0 | ||
| 008 | 240201s2024 nyua e b 001 0 eng d | ||
| 020 | . | ‡a140024627X ‡q(paperback) | |
| 020 | . | ‡a9781400246274 ‡q(paperback) | |
| 035 | . | ‡a(OCoLC)1419440075 | |
| 040 | . | ‡aYDX ‡beng ‡erda ‡cYDX ‡dOCLCO ‡dGK8 ‡dOJ4 ‡dZQP ‡dIMD | |
| 082 | 0 | 4. | ‡a650.1 ‡223 |
| 100 | 1 | . | ‡aHurt, Karin, ‡eauthor. ‡0(CARDINAL)888307 |
| 245 | 1 | 0. | ‡aPowerful phrases for dealing with workplace conflict : ‡bwhat to say next to de-stress the workday, build collaboration, and calm difficult customers / ‡cKarin Hurt & David Dye. |
| 264 | 1. | ‡aNew York : ‡bHarpercollins Leadership, ‡c[2024] | |
| 264 | 4. | ‡c©2024 | |
| 300 | . | ‡axiv, 252 pages : ‡billustrations ; ‡c21 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 504 | . | ‡aIncludes bibliographical references (pages 243-245) and index. | |
| 505 | 0 | . | ‡aThe new world of work: workplace conflict according to the research -- Getting started: practical approaches for every workplace conflict -- Rising above: tackling tricky workplace situations -- Managing up when you're feeling down: how to deal with conflict with your boss -- Communicating with difficult people: the art of wooing the weary and winning the whiny. |
| 520 | . | ‡a"The essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work." -- ‡cGoodreads. | |
| 650 | 0. | ‡aConflict management. ‡0(CARDINAL)234785 | |
| 650 | 0. | ‡aQuality of work life. ‡0(CARDINAL)251026 | |
| 650 | 0. | ‡aWork environment. ‡0(CARDINAL)258658 | |
| 650 | 0. | ‡aInterpersonal conflict. ‡0(CARDINAL)242769 | |
| 650 | 0. | ‡aOrganizational behavior. ‡0(CARDINAL)248246 | |
| 655 | 7. | ‡aSelf-help publications. ‡2lcgft ‡0(CARDINAL)342225 | |
| 700 | 1 | . | ‡aDye, David, ‡d1974- ‡eauthor. ‡0(CARDINAL)898018 |
| 902 | . | ‡aMARCIVE 202406 | |
| 901 | . | ‡a14361743 ‡bOCoLC ‡c14361743 ‡tbiblio ‡sSystem Local | |
