Exceeding customer expectations : what Enterprise, America's #1 car rental company, can teach us about creating lifetime customers / Kirk Kazanjian ; foreword by Andrew C. Taylor.
Record details
- ISBN: 0385518323
- ISBN: 9780385518321
- Physical Description: 233 pages
- Edition: First edition
- Publisher: New York : Currency Doubleday, 2007.
Content descriptions
- General Note:
- Includes index.
Search for related items by subject
Available copies
- 2 of 2 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at Onslow County Public Library.
Holds
- 0 current holds with 2 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Jacksonville Main Library | 658.812 KAZ (Text) | 36015000601589 | Adult Nonfiction | Available | - |
Accessibility Features
| LDR | 01238nam a22003498a 4500 | ||
|---|---|---|---|
| 001 | 1770401 | ||
| 003 | CARDINAL | ||
| 005 | 20131130161943.0 | ||
| 008 | 060621s2007 nyu 001 0 eng | ||
| 010 | . | ‡a 2006048969 | |
| 020 | . | ‡a0385518323 ‡q(alkaline paper) | |
| 020 | . | ‡a9780385518321 ‡q(alkaline paper) | |
| 040 | . | ‡aDLC ‡beng ‡erda ‡cDLC ‡dDLC ‡dUtOrBLW | |
| 043 | . | ‡an-us--- | |
| 082 | 0 | 0. | ‡a658.8/12 ‡222 |
| 100 | 1 | . | ‡aKazanjian, Kirk. ‡0(CARDINAL)267662 |
| 245 | 1 | 0. | ‡aExceeding customer expectations : ‡bwhat Enterprise, America's #1 car rental company, can teach us about creating lifetime customers / ‡cKirk Kazanjian ; foreword by Andrew C. Taylor. |
| 250 | . | ‡aFirst edition | |
| 264 | 1. | ‡aNew York : ‡bCurrency Doubleday, ‡c2007. | |
| 300 | . | ‡a233 pages | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 500 | . | ‡aIncludes index. | |
| 610 | 2 | 0. | ‡aEnterprise Rent-A-Car. ‡0(CARDINAL)653902 |
| 650 | 0. | ‡aCustomer services ‡zUnited States. ‡0(CARDINAL)298189 | |
| 700 | 1 | . | ‡aKazanjian, Kirk. ‡0(CARDINAL)267662 |
| 902 | . | ‡aMARCIVE 201809 | |
| 902 | . | ‡aMARCIVE 201909 | |
| 902 | . | ‡aMARCIVE 201912 | |
| 902 | . | ‡aMARCIVE 202106 | |
| 901 | . | ‡a1770401 ‡bUnknown ‡c1770401 ‡tbiblio ‡soclc | |
