Flipping the switch : unleash the power of personal accountability using the QBQ! / John G. Miller.
Record details
- ISBN: 0399152954
- ISBN: 9780399152955
- Physical Description: 129 pages ; 22 cm
- Publisher: New York : G.P. Putnam's Sons, [2006]
- Copyright: ©2006
Content descriptions
- General Note:
- A sequel to QBQ : the question behind the question (2001)
- Formatted Contents Note:
- 1 QBQ! Advantage Principles 1 -- 2 QBQ! The Question Behind the Question 6 -- Advantage Principle 1 Learning -- 3 A Picture of Learning 15 -- 4 Garbage Thinking: The Roadblocks to Learning 18 -- 5 QBQ! Learning Equals Change 30 -- Advantage Principle 2 Ownership -- 6 Ownership: Solve the Problem! 37 -- 7 Blame Game: The Opposite of Ownership 42 -- 8 A Study in Blame: E-Mail Wars 47 -- 9 No Excuses 49 -- 10 Ultimate Excuse: It's Not My Job 51 -- 11 Owning Safety 54 -- 12 Taking Ownership Too Far 57 -- Advantage Principle 3 Creativity -- 13 QBQ! Creativity: Succeeding with What We Have 61 -- 14 A Creative Shift in Thinking 65 -- Advantage Principle 4 Service -- 15 QBQ! Service: Doing for Others What We Don't Have to Do 71 -- 16 Service and Humility 76 -- 17 Organizations Don't Serve-People Do 81 -- 18 Service: It's the Right Thing to Do 84 -- 19 A Legacy of Service 87 -- Advantage Principle 5 Trust -- 20 QBQ! Trust: It's Up to Me 95 -- 21 Trust Builders 99 -- 22 Trust Takes Time 111 -- Living the Advantage Principles -- 23 Living Like Larry 117 -- Appendix Putting the Advantage Principles into Action 123.
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Available copies
- 5 of 5 copies available at NC Cardinal.
- 1 of 1 copy available at Onslow County Public Library. (Show)
Holds
- 0 current holds with 5 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Jacksonville Main Library | MFR 153.83 MIL (Text) | 36015000104758 | Military Family Resources | Available | - |
| Clemmons Branch | 153.83 M (Text) | 0112515463795 | Adult Nonfiction | Available | - |
| Forsyth Central | 153.83 M (Text) | 0112515463803 | Adult Nonfiction | Available | - |
| Pack Memorial Library | 153.83 MIL (Text) | 0020510306374 | Adult Nonfiction | Available | - |
| Public Library of Johnston County and Smithfield | 158.8 Mil (Text) | 38950610431357 | Adult Nonfiction | Available | - |
Accessibility Features
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| 245 | 1 | 0. | ‡aFlipping the switch : ‡bunleash the power of personal accountability using the QBQ! / ‡cJohn G. Miller. |
| 264 | 1. | ‡aNew York : ‡bG.P. Putnam's Sons, ‡c[2006] | |
| 264 | 4. | ‡c©2006 | |
| 300 | . | ‡a129 pages ; ‡c22 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 500 | . | ‡aA sequel to QBQ : the question behind the question (2001) | |
| 505 | 0 | 0. | ‡g1 ‡tQBQ! Advantage Principles ‡g1 -- ‡g2 ‡tQBQ! The Question Behind the Question ‡g6 -- ‡gAdvantage Principle 1 ‡tLearning -- ‡g3 ‡tA Picture of Learning ‡g15 -- ‡g4 ‡tGarbage Thinking: The Roadblocks to Learning ‡g18 -- ‡g5 ‡tQBQ! Learning Equals Change ‡g30 -- ‡gAdvantage Principle 2 ‡tOwnership -- ‡g6 ‡tOwnership: Solve the Problem! ‡g37 -- ‡g7 ‡tBlame Game: The Opposite of Ownership ‡g42 -- ‡g8 ‡tA Study in Blame: E-Mail Wars ‡g47 -- ‡g9 ‡tNo Excuses ‡g49 -- ‡g10 ‡tUltimate Excuse: It's Not My Job ‡g51 -- ‡g11 ‡tOwning Safety ‡g54 -- ‡g12 ‡tTaking Ownership Too Far ‡g57 -- ‡gAdvantage Principle 3 ‡tCreativity -- ‡g13 ‡tQBQ! Creativity: Succeeding with What We Have ‡g61 -- ‡g14 ‡tA Creative Shift in Thinking ‡g65 -- ‡gAdvantage Principle 4 ‡tService -- ‡g15 ‡tQBQ! Service: Doing for Others What We Don't Have to Do ‡g71 -- ‡g16 ‡tService and Humility ‡g76 -- ‡g17 ‡tOrganizations Don't Serve-People Do ‡g81 -- ‡g18 ‡tService: It's the Right Thing to Do ‡g84 -- ‡g19 ‡tA Legacy of Service ‡g87 -- ‡gAdvantage Principle 5 ‡tTrust -- ‡g20 ‡tQBQ! Trust: It's Up to Me ‡g95 -- ‡g21 ‡tTrust Builders ‡g99 -- ‡g22 ‡tTrust Takes Time ‡g111 -- ‡tLiving the Advantage Principles -- ‡g23 ‡tLiving Like Larry ‡g117 -- ‡gAppendix ‡tPutting the Advantage Principles into Action ‡g123. |
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| 650 | 0. | ‡aProblem solving ‡vNonfiction. | |
| 650 | 0. | ‡aResponsibility ‡vNonfiction. | |
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| 902 | . | ‡aMARCIVE 201912 | |
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