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Book

Zingerman's guide to giving great service

Weinzweig, Ari.
6 of 6 copies available at NC Cardinal.
2 of 2 copies available at Onslow County Public Library.
Call number:
658.812 WEI
Publisher:
New York : Hyperion, [2004]
ISBN:
1401301436
Phys. Desc.:
129 pages : illustrations ; 20 cm
Record Holdings Details
Location Shelving Location Call Number Status
Jacksonville Main Library Adult Nonfiction 658.812 WEI Available
Jacksonville Main Library Adult Nonfiction 658.812 WEI Available

Book

Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer driven world

Blackshaw, Pete.
6 of 6 copies available at NC Cardinal.
1 of 1 copy available at Onslow County Public Library.
Call number:
658.812 BLA
Publisher:
New York : Doubleday, [2008]
ISBN:
9780385522724
Edition:
First edition
Phys. Desc.:
xiii, 193 pages : illustrations ; 22 cm
Record Holdings Details
Location Shelving Location Call Number Status
Jacksonville Main Library Adult Nonfiction 658.812 BLA Available

E-serials and magazines

Air travel consumer report

Publisher:
Washington, DC : U.S. Dept. of Transportation, Office of General Counsel, Aviation Consumer Protection Division
Electronic resource
Click for online content.
Electronic resource
Click for online content.

Book

Thank God it's Monday! : how to create a workplace you and your customers love

Emmerich, Roxanne 1959-
3 of 3 copies available at NC Cardinal.
1 of 1 copy available at Onslow County Public Library.
Call number:
658.314 EMM
Publisher:
Upper Saddle River, N.J. : FT Press, [2009]
ISBN:
0138158053
Phys. Desc.:
xiii, 176 pages ; 22 cm
Record Holdings Details
Location Shelving Location Call Number Status
Jacksonville Main Library Adult Nonfiction 658.314 EMM Available

E-book

North Carolina Department of Transportation customer survey results, 2017-2018

Publisher:
[Raleigh, North Carolina] : Department of Transportation, Research & Development Unit, [2018]
Phys. Desc.:
1 online resource (6 pages)
Electronic resource
https://digital.ncdcr.gov/documents/detail/3689624

E-book

North Carolina Department of Transportation customer service survey results, 2015

Publisher:
[Raleigh, North Carolina] : Department of Transportation, Research & Development Unit, [2016]
Phys. Desc.:
1 online resource (16 pages)
Electronic resource
https://digital.ncdcr.gov/documents/detail/3689623

E-book

Consumer-directed health plans : potential effects on health care spending and outcomes

Publisher:
[Washington, D.C.] : Congress of the U.S., Congressional Budget Office, [2006]
Phys. Desc.:
1 online resource (xvii, 80 pages)
Electronic resource
Click for online content.