Record Details

Catalog Search

Search The Catalog



Ultimate customer service [sound recording] : customer service essentials for loyal customers / Made for Success.

Hyken, Shep. (narrator). Sanborn, Mark. (narrator). Ziglar, Zig. (narrator). Blackstone Audio, Inc. (Added Author). Made For Success, Inc. (Added Author).

Summary:

Utilizing the extraordinary practices found at Starbucks, Nordstrom's, and the Ritz Carlton, Made for Success presents the quintessential guide to customer service improvement.

Record details

  • ISBN: 1441783105
  • ISBN: 9781441783103
  • Physical Description: 11 sound discs (approximately 14.2 hr.) : digital ; 4 3/4 in. + 1 DVD and 1 PDF CD.
  • Edition: Unabridged.
  • Publisher: [Ashland, OR] : Blackstone Audio, [2011]

Content descriptions

General Note:
"Tracks Every 3 Minutes for Easy Bookmarking"--Container.
Compact discs.
Duration: 14:12:00.
Title from web page.
Creation/Production Credits Note:
Produced by Made for Success, Inc.
Participant or Performer Note:
Featuring Mark Sanborn, Shep Hyken, and Zig Ziglar.
Subject:
Customer services.
Genre:
Audiobooks.