Powerful phrases for dealing with workplace conflict : what to say next to de-stress the workday, build collaboration, and calm difficult customers / Karin Hurt & David Dye.
"The essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work." -- Goodreads.
Record details
- ISBN: 140024627X
- ISBN: 9781400246274
- Physical Description: xiv, 252 pages : illustrations ; 21 cm
- Publisher: New York : Harpercollins Leadership, [2024]
- Copyright: ©2024
Content descriptions
- Bibliography, etc. Note:
- Includes bibliographical references (pages 243-245) and index.
- Formatted Contents Note:
- The new world of work: workplace conflict according to the research -- Getting started: practical approaches for every workplace conflict -- Rising above: tackling tricky workplace situations -- Managing up when you're feeling down: how to deal with conflict with your boss -- Communicating with difficult people: the art of wooing the weary and winning the whiny.
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Available copies
- 3 of 3 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at Onslow County Public Library.
Holds
- 0 current holds with 3 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Jacksonville Main Library | 658.405 HUR (Text) | 36015000489571 | Adult Nonfiction | Available | - |
