Performance feedback strategies : driving successful behavior change / Sandra Mashihi and Kenneth Nowack.
"Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive. In this essential book, leadership experts Sandra Mashihi and Ken Nowack offer leaders their four-part Performance Feedback Coaching Model, which is designed to bridge this gap. After more than a decade spent developing, testing, and refining their model with leaders around the world, the authors present this powerful framework based on research in neuroscience and psychology. The book equips leaders at all levels with practical strategies and tools to deliver tailored feedback that aligns with each employee's unique skills and interpersonal strengths. By personalizing feedback, leaders can inspire significant improvements in employee behavior, creating a workplace where leaders achieve their goals and employees thrive--a true win-win situation. The authors share powerful stories, real-life examples, and user-friendly tips, as well as questionnaires, worksheets, and other tools leaders can use immediately. With this book as your road map, you will have the guidance you need to improve your employees' development, performance, motivation, satisfaction, and retention"-- Back cover.
Record details
- ISBN: 1957157860
- ISBN: 9781957157863
- Physical Description: 249 pages : illustrations ; 23 cm
- Publisher: Alexandria, VA : ATD Press, [2025]
- Copyright: ©2025
Content descriptions
- Bibliography, etc. Note:
- Includes bibliographical references and index.
- Formatted Contents Note:
- The science of feedback. The power and purpose of feedback -- Ouch, that hurt! The neuroscience of feedback -- Feedback for a diverse workforce -- Feedback: The prerequisite for successful behavior change -- Performance feedback coaching. The performance feedback coaching model -- Performance management: How to coach high performers with low interpersonal skills -- Performance acceleration: How to coach high performers with high interpersonal skills -- Performance enhancement: How to coach poor performers with high interpersonal skills -- Performance improvement: How to coach low performers with low interpersonal skills -- Performance feedback meets artificial intelligence.
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Available copies
- 2 of 2 copies available at NC Cardinal.
- 1 of 1 copy available at Onslow County Public Library. (Show)
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- 0 current holds with 2 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Jacksonville Main Library | 658.45 MAS (Text) | 36015000723359 | Adult Nonfiction | Available | - |
| Hope Mills Library | 658.45 MAS (Text) | 31781069130282 | Adult Nonfiction | Available | - |
