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Exceeding customer expectations : what Enterprise, America's #1 car rental company, can teach us about creating lifetime customers / Kirk Kazanjian ; foreword by Andrew C. Taylor.

Kazanjian, Kirk. (Author). Kazanjian, Kirk. (Added Author).

Record details

  • ISBN: 0385518323
  • ISBN: 9780385518321
  • Physical Description: 233 pages
  • Edition: First edition
  • Publisher: New York : Currency Doubleday, 2007.

Content descriptions

General Note:
Includes index.
Subject:
Enterprise Rent-A-Car.
Customer services > United States.

Available copies

  • 2 of 2 copies available at NC Cardinal. (Show)
  • 1 of 1 copy available at Onslow County Public Library.

Holds

  • 0 current holds with 2 total copies.
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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Jacksonville Main Library 658.812 KAZ (Text) 36015000601589 Adult Nonfiction Available -